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CTSCargo.com Statement of Privacy
This document was last updated October 18, 2002.
At CTSCargo, we are committed to protecting your privacy and
to developing technology that gives you the most powerful and
secure online experience. You can travel through most of our
site without giving us any information about yourself. But sometimes
we do need information to provide services that you request,
and this statement of privacy explains data collection and use
in those situations. This privacy statement explains data collection
and use practices of CTSCargo.com; it does not apply to other
online or offline CTSCargo sites, products or services. Please
read the complete CTSCargo.com privacy statement.
Collecting your Personal Information
We will ask you when we need information that personally identifies
you (personal information) or allows us to contact you. Generally,
this information is requested when you are registering before
entering a contest, ordering e-mail newsletters, joining a limited-access
premium site, signing up for an event, or when purchasing and
registering CTSCargo products. Personal information collected
by CTSCargo.com often is limited to e-mail address, language,
country or location, but may include other information when
needed to provide a service you requested.
For example: If you choose a service or transaction that requires
payment, such as making a purchase in the Shop area of the Web
site, we will request personal information necessary for billing
and/or shipping, such as: name, address, telephone number, and
credit card number.
When you buy and install a new product, we may ask you to register
your purchase electronically. When you do, we keep this registration
information on file with any information you've already given
us on previous visits to our Web site. This is considered your
personal profile.
CTSCargo.com uses CTSCargo Passport as its authentication
service. Passport allows you to access your personal information
at CTSCargo, plus shop securely at many other participating
Passport Web sites, by signing in with your e-mail address and
a password. When you register for a Passport, your personal
profile is created.
The Passport service assigns a personal identification number
and sends it to your computer in the form of a small text file,
called a "cookie." The use of this cookie allows you
to visit other participating Passport Web sites without having
to sign in to each Web site. To learn more about the Passport
service and how Passport uses and protects your personal information,
please read the Passport Privacy Statement.
Use of your Personal Information
We use your personal information for the following purposes:
To make the site easier for you to use by not making you enter
your personal information more than once.
To deliver services that you request or purchase.
To help you quickly find software, services or information on
CTSCargo.com.
To help us create and publish content most relevant to you.
To alert you to product upgrades, special offers, updated information
and other new services from CTSCargo.
We occasionally hire other companies to provide limited services
on our behalf, including packaging, mailing and delivering purchases,
answering customer questions about products or services, sending
postal mail and processing event registration. We will only
provide those companies the information they need to deliver
the service, and they are prohibited from using that information
for any other purpose.
CTSCargo may disclose your personal information if required
to do so by law or in the good faith belief that such action
is necessary to: (a) conform to the edicts of the law or comply
with legal process served on CTSCargo or the site; (b) protect
and defend the rights or property of CTSCargo and its family
of Web sites, or (c) act in urgent circumstances to protect
the personal safety of users of CTSCargo, its Web sites, or
the public.
Your information may be stored and processed in the United
States or any other country in which CTSCargo or its affiliates,
subsidiaries or agents maintain facilities, and by using this
site, you consent to any such transfer of information outside
of your country. CTSCargo abides by the safe harbor framework
as set forth by the U.S. Department of Commerce regarding the
collection, use, and retention of data from the European Union.
Control of your Personal Information
When you register, or otherwise give us personal information,
CTSCargo.com will not share that information with third parties
without your permission, other than for the limited exceptions
already listed. It will only be used for the purposes stated
above.
Registering also allows you to tell us how or whether you want
CTSCargo.com to communicate with you. After registering, go
to the Profile Center and establish your preferences in the
Contact Options sections. There, you can decide what information
you want to receive and how you want to receive it. Or you can
tell us not to contact you.
CTSCargo.com occasionally allows other companies to offer
our registered customers information about their products and
services, using postal mail only. If you do not want to receive
these offers, you should uncheck the box in the Contact Options
section in the Profile Center stating, "CTSCargo partners
can send me postal mail about their services or products."
CTSCargo.com may send out periodic e-mails informing you of
technical service issues related to a product or service you
requested. You will not be able to choose to unsubscribe to
these mailings, as they are considered an essential part of
the service you have chosen.
Access to your Personal Information
We will provide you with the means to ensure that your personal
information is correct and current. You may review and update
this information at any time at the Profile Center. You can:
View and edit personal information you have already given us
at CTSCargo.com.
Tell us whether you want CTSCargo.com to send you marketing
information.
Choose whether you want third parties to send you their offers
by postal mail.
Subscribe, or cancel subscriptions, to newsletters about our
services and products.
Security of your Personal Information
CTSCargo.com strictly protects the security of your personal
information and honors your choices for its intended use. We
carefully protect your data from loss, misuse, unauthorized
access or disclosure, alteration, or destruction.
Your personal information is never shared outside the company
without your permission, except under conditions explained above.
Inside the company, data is stored in password-controlled servers
with limited access.
You also have a significant role in protecting your information.
No one can see or edit your personal information without knowing
your Passport and password, so do not share these with others.
Use of Cookies
To ensure we are publishing content customers need and want,
CTSCargo.com collects site-visitation statistics using cookies.
We only use this information in aggregated form and only use
site-visitation statistics for improving our site.
When someone visits the site, a cookie is placed on the customer¡¯s
machine (if the customer accepts cookies) or is read if the
customer has visited the site previously.
Web beacons, also known as clear gif technology, or action
tags, assist in delivering the cookie. This technology tells
us how many visitors clicked on key elements (such as links
or graphics) on a CTSCargo.com Web page. We do not use this
technology to access your personally identifiable information
on CTSCargo.com; it is a tool we use to compile aggregated
statistics about CTSCargo.com Web site usage. We may share
aggregated site statistics with partner companies but do not
allow other companies to place clear gifs on our sites.
CTSCargo also uses cookies in connection with the use of your
Passport account on the CTSCargo.com Web site as explained
above.
If you choose to not have your browser accept cookies from
the CTSCargo.com Web site, you will be able to view the text
on the screens, however you will not experience a personalized
visit nor will you be able to subscribe to the service offerings
on the site.
Changes to this Statement
CTSCargo.com will occasionally update this privacy statement.
When we do, we will also revise the "last updated"
date at the top of the privacy statement. For material changes
to this Statement, CTSCargo.com will notify you by placing prominent
notice on the Web site.
Contact Information
CTSCargo welcomes your comments regarding this Statement of
Privacy, please contact us by e-mail, or postal mail.
Address: China Travel Building, 77 Queen's Road, Central,
Hong Kong
Tel: (852) 2847 1688
Fax No.: (852) 2845 2050
E-mail: enquiry@ctscargo.com
Last Updated: Friday, October 18, 2002 - 2:30 p.m. Beijing
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