Privacy Statement
CTSCargo.com Statement of Privacy
This document was last updated May 20, 2007.
At CTSCargo, we are committed to protecting your privacy and to developing technology that gives you the most powerful and secure online experience. You can travel through most of our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this statement of privacy explains data collection and use in those situations. This privacy statement explains data collection and use practices of CTSCargo.com; it does not apply to other online or offline CTSCargo sites, products or services. Please read the complete CTSCargo.com privacy statement.
Collecting your Personal Information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are registering before entering a contest, ordering e-mail newsletters, joining a limited-access premium site, signing up for an event, or when purchasing and registering CTSCargo products. Personal information collected by CTSCargo.com often is limited to e-mail address, language, country or location, but may include other information when needed to provide a service you requested.
For example: If you choose a service or transaction that requires payment, such as making a purchase in the Shop area of the Web site, we will request personal information necessary for billing and/or shipping, such as: name, address, telephone number, and credit card number.
When you buy and install a new product, we may ask you to register your purchase electronically. When you do, we keep this registration information on file with any information you've already given us on previous visits to our Web site. This is considered your personal profile.
CTSCargo.com uses CTSCargo Passport as its authentication service. Passport allows you to access your personal information at CTSCargo, plus shop securely at many other participating Passport Web sites, by signing in with your e-mail address and a password. When you register for a Passport, your personal profile is created.
The Passport service assigns a personal identification number and sends it to your computer in the form of a small text file, called a "cookie." The use of this cookie allows you to visit other participating Passport Web sites without having to sign in to each Web site. To learn more about the Passport service and how Passport uses and protects your personal information, please read the Passport Privacy Statement.
Use of your Personal Information
We use your personal information for the following purposes: To make the site easier for you to use by not making you enter your personal information more than once. To deliver services that you request or purchase. To help you quickly find software, services or information on CTSCargo.com. To help us create and publish content most relevant to you. To alert you to product upgrades, special offers, updated information and other new services from CTSCargo. We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
Your information may be stored and processed in the United States or any other country in which CTSCargo or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. CTSCargo abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.
Control of your Personal Information
When you register, or otherwise give us personal information, CTSCargo.com will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.
Registering also allows you to tell us how or whether you want CTSCargo.com to communicate with you. After registering, go to the Profile Center and establish your preferences in the Contact Options sections. There, you can decide what information you want to receive and how you want to receive it. Or you can tell us not to contact you.
CTSCargo.com occasionally allows other companies to offer our registered customers information about their products and services, using postal mail only. If you do not want to receive these offers, you should uncheck the box in the Contact Options section in the Profile Center stating, "CTSCargo partners can send me postal mail about their services or products."
CTSCargo.com may send out periodic e-mails informing you of technical service issues related to a product or service you requested. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.
Access to your Personal Information
We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time at the Profile Center. You can: View and edit personal information you have already given us at CTSCargo.com. Tell us whether you want CTSCargo.com to send you marketing information. Choose whether you want third parties to send you their offers by postal mail. Subscribe, or cancel subscriptions, to newsletters about our services and products. Security of your Personal Information CTSCargo.com strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your Passport and password, so do not share these with others.
Use of Cookies
To ensure we are publishing content customers need and want, CTSCargo.com collects site-visitation statistics using cookies. We only use this information in aggregated form and only use site-visitation statistics for improving our site. When someone visits the site, a cookie is placed on the customer¡¯s machine (if the customer accepts cookies) or is read if the customer has visited the site previously. Web beacons, also known as clear gif technology, or action tags, assist in delivering the cookie. This technology tells us how many visitors clicked on key elements (such as links or graphics) on a CTSCargo.com Web page. We do not use this technology to access your personally identifiable information on CTSCargo.com; it is a tool we use to compile aggregated statistics about CTSCargo.com Web site usage. We may share aggregated site statistics with partner companies but do not allow other companies to place clear gifs on our sites. CTSCargo also uses cookies in connection with the use of your Passport account on the CTSCargo.com Web site as explained above. If you choose to not have your browser accept cookies from the CTSCargo.com Web site, you will be able to view the text on the screens, however you will not experience a personalized visit nor will you be able to subscribe to the service offerings on the site.
Changes to this Statement
CTSCargo.com will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this Statement, CTSCargo.com will notify you by placing prominent notice on the Web site.
Contact Information
CTSCargo welcomes your comments regarding this Statement of Privacy, please contact us by e-mail, or postal mail.
Address: China Travel Building, 77 Queen's Road, Central, Hong Kong
Tel: (852) 2847 1688
Fax No.: (852) 2845 2050
E-mail: enquiry@ctscargo.com
Last Updated: Sunday, May 20, 2007 - 2:30 p.m. Beijing Time
